A step-by-step guide to designing and implementing an amazing customer service culture In today’s co... more

A sequel to Buffet of the Mind , Diet of the Mind is a collection of selected poetry written in P... more

Among all the great discoveries and inventions of the nineteenth century, few offer us a more fascin... more

Walter Mischel and Yuichi Shoda, Nancy E. Snow argues that the social psychological experiments that philosophical...... more

Walter Mischel and Yuichi Shoda, Nancy E. Snow argues that the social psychological experiments that philosophical...... more

Claire Martin has some serious body issues. Ever since Claire hit her teens, electrical storms have ... more

Organization design is a key feature of management theory and practice. It addresses the challenges ... more

David A. Snow, the text organizes the readings by theory and concept to mirror the temporal unfolding of social movements...... more

and public diplomacy scholar Nancy Snow welcomes America and the world to the Age of Obama with this biting, funny...... more

When the Dramudam defense codes are compromised by the Utahar, Subcommander Trager must return to Fo... more

attempting to escape, or even to seek help, though good opportunities may present themselves. Snow also discusses the danger to...... more

Traces how the representation of pilgrim settlers to North America has evolved over the past hundred... more

Designing Organizations: 21st Century Approaches is a benchmark publication in the field of organiza... more

In the dreams of Bret Harvey, a huge orange fireball has destroyed much of the landscape. It is a de... more

This is a collection of poems inspired by the physical and emotional journey of life, as can be expr... more

Marti Lumbard Johnson is a 35-year-old schoolteacher from Baton Rouge, Louisiana, who-after his fath... more

Preparing the Portfolio is the complete how to do it book on converting your work and life experie... more

Basic reading proficiency is key to success in all content areas, but attending to students literac... more

technologies that go into solving crimes and keeping dangerous criminals off the street. Snow covers DNA and fingerprint...... more

This timely volume offers a compilation of twenty-four articles covering a wide spectrum of topics i... more

Omo, Ali and Old Moon have taken up residence on Bear Hill where they meet members of another family... more

A novel of intrigue, love, mystery, betrayal, and the world s oldest terrorist organization. This is... more

As the War in Iraq continues to rage, many in the White House, State Department, Department of Defen... more

Librarians can stay relevant in the twenty-first century when they build on those areas where they h... more

Anarchy-- T & A-- at the Oly games? It is mystery novel. As subplot, Snow runs a satire off the so-called progressive tax...... more

merely a label that the Bush administration slaps on anyone who dares to disagree with its foreign policy? Nancy Snow tackles...... more

Nancy Snow’s provocative book tackles the government’s manipulation of the term "anti-American" and other propaganda...... more

stigmata-bearer through personal experience and exploration, Tiffany Snow shares advanced methods for becoming a junction point...... more

This book is about national security strategy: what it is, what its objectives are, what problems it... more

Organization Design: The Evolving State-of-the-Art outlines the larger role that organizational desi... more

process of many victims, and to the safety of society at large. Detective Snow takes readers on a tour of the ways in which...... more

Having foiled Commander Collinar s plot to enslave the Earth, Master Pilot Forrorrois is reassigned ... more

practices. This book uses new information from John Snow’s casebooks and London hospital archives to revise many of the existing...... more

Inhalational anaesthesia was the first medical and scientific technique to become a legitimate means... more

I will speak to you of war, battles, love, hatred, heroism, self-denial and betrayal, of a dead man ... more

Basic reading proficiency is key to success in all content areas, but attending to students literac... more

David Silver s dream is to graduate from student crime fighter to become the greatest homicide dete... more

Reissue of one of Edward Rowe Snow’s most enduring classics. First published in 1945, it relates the histories of over...... more

Exploring locales such as city streets, bus stops, parking lots, bars, retail establishments, and di... more

are depicted in our media fail to capture just how murders get solved. Here, Snow takes us on a tour of murder, its...... more

is a living metaphor, following Snow s teacher Paul Ricoeur, in The Rule of Metaphor. Ricoeur is so big he is like a...... more

Anticipating the future environment of business, Collaborative Entrepreneurship discusses a revoluti... more