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    The Perfect Gift: Psychology of Gift-Giving

    The Perfect Gift: Psychology of Gift-Giving

    • 優惠價: 1254 元

    ? The Author Prof. Dr. Dr. h.c. em. Bernd Stauss held the Chair of Service Management at the Catholic University of Eichst...... more
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    The Jamestown S’’Klallam Story: Rebuilding a Northwest Coast Indian Tribe

    The Jamestown S’’Klallam Story: Rebuilding a Northwest Coast Indian Tribe

    • 優惠價: 1372 元
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    Complaint Management: The Business Case for Customer Satisfaction

    Complaint Management: The Business Case for Customer Satisfaction

    • 優惠價: 5999 元

    This practice- and research-based book caters to the needs of executive managers who see customer sa... more
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    Billy’’s World: The Saga Of An American Staffordshire Pit Bull Terrier

    Billy’’s World: The Saga Of An American Staffordshire Pit Bull Terrier

    • 優惠價: 1238 元
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    Services Science: Fundamentals, Challenges and Future Developments

    Services Science: Fundamentals, Challenges and Future Developments

    • 優惠價: 5450 元

    In response to the economic impact of the service sector, services science must be established as an... more
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    Freelance Writing for Greeting Card Companies

    Freelance Writing for Greeting Card Companies

    • 優惠價: 600 元

    The Freelance Writing for Greeting Card Companies, 2nd Edition targets important areas every writer ... more
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    Strategische Planung Im Beschwerdemanagement

    Strategische Planung Im Beschwerdemanagement

    • 優惠價: 7199 元

    Martin Mende entwirft das strategische Planungskonzept eines marktorientierten Beschwerdemanagements... more
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    Positioning Yoga

    Positioning Yoga

    • 優惠價: 7975 元

    What is yoga? Stereotypical images of people practicing this ancient art range from white-bearded In... more
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    Native American Studies in Higher Education: Models for Collaboration Between Universities and Indigenous Nations

    Native American Studies in Higher Education: Models for Collaboration Between Universities and Indigenous Nations

    • 優惠價: 5650 元

    In this collection, Champagne and Stauss demonstrate how the rise of Native studies in American and Canadian...... more
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    Native American Studies in Higher Education: Models for Collaboration Between Universities and Indigenous Nations

    Native American Studies in Higher Education: Models for Collaboration Between Universities and Indigenous Nations

    • 優惠價: 3180 元

    In this collection, Champagne and Stauss demonstrate how the rise of Native studies in American and Canadian...... more
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    A Woman’’s Relationship Survival Guide: (If He’’s Worth It)

    A Woman’’s Relationship Survival Guide: (If He’’s Worth It)

    • 優惠價: 1198 元
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    Service Quality and Management

    Service Quality and Management

    • 優惠價: 3299 元
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    Magic Metamorphosis: The Secrets of a Rare Italian Picture Album Revealed

    Magic Metamorphosis: The Secrets of a Rare Italian Picture Album Revealed

    • 優惠價: 17700 元

    ) produced in Italy at around 1650 and discovered by the author Thomas Stauss in Paris at the end of the 1990s: although this...... more
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    Diamondoids: Synthesis, Properties, and Applications

    Diamondoids: Synthesis, Properties, and Applications

    • 優惠價: 9600 元

    Over the past few decades, carbon nanomaterials, most commonly fullerenes, carbon nanotubes, and gra... more
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    Out of the Wild: Zoo Portraits

    Out of the Wild: Zoo Portraits

    • 優惠價: 2280 元

    Photographer Boza Ivanovic artfully transforms the traditional animal-visitor dynamic in Out of the ... more
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    Rapids: Layered Fabrication Technologies for Facades and Building Construction

    Rapids: Layered Fabrication Technologies for Facades and Building Construction

    • 優惠價: 2197 元

    Technology has made a deep impact on design possibilities and the control of production logistics, e... more
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    Knowledge Management: Competencies and Professionalism

    Knowledge Management: Competencies and Professionalism

    • 優惠價: 10200 元
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    Complaint Management: The Heart of CRM

    Complaint Management: The Heart of CRM

    • 優惠價: 1898 元
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    Tumor Antigens Recognized by T Cells and Antibodies

    Tumor Antigens Recognized by T Cells and Antibodies

    • 優惠價: 14400 元

    Recent progress in fundamental tumor immunology has led to immunotherapy trials in patients with sol... more
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