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別再拚命討好顧客:專心替顧客省麻煩,回購比例就能輕鬆提高94%!
取悅顧客是錯誤的策略! 華爾街日報冠軍暢銷書《挑戰式銷售》作者最新力作 Amazon 商業書分類榜 TOP 10、讀者5顆星好評 對顧客而言, 銀行簡便快速的手續,比糖果、茶水更實際; 航班準時起飛,... more |
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Projects, Conflicts, Change: Bohemia´s Jews and Their Nineteenth Century
Bohemian Jewish culture and literature during the underexamined 1820s to 1880s. This book on Jewish ... more |
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Family Constellation
This influential work by Walter Toman introduced the concept of ’family constellations’ into the field of psychology...... more |
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Family Constellation
This influential work by Walter Toman introduced the concept of ’family constellations’ into the field of psychology...... more |
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Our Cadaver
fight for ethics, and unlikely friendships. This latest novella by Elizabeth Toman was the winner of the University of...... more |
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Lincoln and Chicago
. Tens of thousands of Chicagoans viewed his coffin at its last stop before its final destination in Springfield. John Toman...... more |
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Changes in Certain Nitrogen Fractions and Nitrate Reductase Activity in Crowns of Three Varieties of Winter Wheat During Cold Hardening and Dehardenin
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Supplant
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Heaven Spent
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Heaven Spent
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Heaven Spent
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Heaven Spent
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Awu’s Story
At the dawn of the twenty-first century, villages in the Fang region of northern Gabon must grapple ... more |
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One Bad Deed
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One Bad Deed
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Women Writers of Gabon: Literature and Herstory
. Toman explores the unique contributions Gabonese women writers have made to literature by exploring the works of major...... more |
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Social Science at the Wildland-Urban Interface: a Compendium of Research Results to Create Fire-Adapted Communities
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Occam’s Murder: A C. J. Whitmore Mystery
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Afropean
Carpentras Jewish cemetery in France in May 1990-all happenings that received worldwide media coverage. Cheryl Toman, Case...... more |
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Technology Options for Electricity Generation: Economic and Environmental Factors
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Analyzing Nonrenewable Resource Supply
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Assessing Surprises and Nonlinearities in Greenhouse Warming: Proceedings of an Interdisciplinary Workshop
In 1992, Resources for the Future conducted a workshop concerning the issues of global climate chang... more |
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The Fury and Cries of Women
Gabon s first female novelist, Ang le Rawiri probed deeper into the issues that writers a generation... more |
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The Fury and Cries of Women
Gabon s first female novelist, Ang le Rawiri probed deeper into the issues that writers a generation... more |
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Picking Lemons: A C.J. Whitmore Mystery
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Coxiella Burnetii: Recent Advances and New Perspectives in Research of the Q Fever Bacterium
Coxiella burnetii is the etiological agent of Q fever, a zoonotic disease found worldwide. The bacte... more |
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Fundamentals of Physical Design and Query Compilation
Query compilation is the problem of translating user requests formulated over purely conceptual and ... more |
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The Pedagogy of Lifelong Learning: Understanding Effective Teaching and Learning in Diverse Contexts
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The Pedagogy of Lifelong Learning: Understanding Effective Teaching and Learning in Diverse Contexts
Presenting a snapshot of contemporary international research into the pedagogy of lifelong learning ... more |
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Economic Development And Environmental Sustainability: New Policy Options
This important collection of essays from the leading writers in the field, focuses on the importance... more |
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Wars of Latin America, 1899-1941
The years 1899 through 1941 are remarkable even by Latin America’s uniquely turbulent standards. Dur... more |
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Cleveland and It’’s Streetcars
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Scarcity And Growth Revisited: Natural Resources And The Environment In The New Millennium
In this volume, a group of distinguished international scholars provides a fresh investigation of th... more |
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Gestalt Therapy: History, Theory, and Practice
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Lonely Woman
Replete with madwomen, murderers, musicians, and mystics, Lonely Woman dramatically interweaves the ... more |
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Using Test Data in Clinical Practice: A Handbook for Mental Health Professionals
Material presented in many testing textbooks is appropriately broad and comprehensive, but the effec... more |
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Climate Change Economics and Policy: An Rff Anthology
What are the potential adverse impacts of climate change? How can society determine the amount of pr... more |
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Latin American Merchant Shipping in the Age of Global Competition
Although Latin America had a substantial merchant fleet by the 1950s, at the end of the century most... more |
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Protection of Cultural Property in the Event of Armed Conflict
At the request of UNESCO, Jiri Toman, Acting Director of the Henry Dunant Institute in Geneva has written this detailed...... more |
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The Economics of Energy Security
his volume brings together and expands on research on the subject of energy T security externalities... more |
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A Historical Dictionary of the U.S. Merchant Marine and Shipping Industry: Since the Introduction of Steam
A foremost authority has written the first comprehensive reference about the U.S. Merchant Marine an... more |
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Pollution Abatement Strategies in Central and Eastern Europe
Protecting environmental quality while pursuing economic development poses a particularly difficult ... more |
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Critical Perspectives on Media, Power and Change
This book aims to feed into the critical debates about media, power and change through the respectfu... more |
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Coxiella Burnetii: Recent Advances and New Perspectives in Research of the Q Fever Bacterium
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Studies in German Grammar
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Baroque: Architecture, Sculpture, Painting
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Lincoln and Chicago
. Tens of thousands of Chicagoans viewed his coffin at its last stop before its final destination in Springfield. John Toman...... more |
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Climate Change
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Moon Dallas & Fort Worth
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But God Made Hell
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Vienna: Art and Architecture
At the mention of Vienna, many visitors think of Sachertorte, romantic open carriage trips and an ev... more |
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Mirror, Gems, and Veil: The Life and Writings of Takahashi Takako (1932-2013)
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Climate Change
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Critical Perspectives on Media, Power and Change
This book aims to feed into the critical debates about media, power and change through the respectfu... more |
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Moon Dallas & Fort Worth
around by car or public transportation Local insight from born-and-bred Dallas expert Emily Toman Full-color, vibrant photos...... more |
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Pollution Abatement Strategies in Central and Eastern Europe
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Technology Options for Electricity Generation: Economic and Environmental Factors
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Analyzing Nonrenewable Resource Supply
Originally published in 1984, Douglas A. Bohi and Michael A. Toman have produced a convenient reference source about...... more |
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Yushi Hogen: An Eighteenth-century Japanese Farce
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Angelus & Diabolus: Angels and Devils. The History of Good and Evil in Christian Art
A book of superlatives, that s been ten years in the making When the traditional world of faith enco... more |