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accessible and comprehensive guide for authors who want to create impact. Josh Bernoff, a bestselling author, veteran editor, and...... more
Songwriter Dave Carroll wasn t the first person abused by an airline s customer service. But he was ... more
網絡風潮來勢洶洶:你的顧客正在博客上大談你的產品,在YouTube、土豆、優酷上改編你的廣告,在維基百科、百度百科上定義你的品牌,在Facebook、開心網、校內網上聯合起來對付你。如果不能順應並挖掘... more
Mobile has reprogrammed your customers’ brains. Your customers now turn to their smartphones for eve... more
你的企業英雄化了嗎? 我們在本書中把他們稱為創新推動者,即一群高度靈活且足智多謀的企業英雄。企業之所以需要他們,是因為在這個微博、iPhones、SNS和視頻網站大行其道,網絡信息席卷而來的時代,客戶... more
public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Josh Bernoff and...... more
Writing without Bullshit is the first comprehensive guide to writing for today s world: a noisy envi... more
Joining the ranks of classics like The Elements of Style and On Writing Well, Writing Without Bullsh... more
What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding ... more
many cases, your company is overmatched. In Empowered, Forrester s Josh Bernoff--coauthor of the pioneering book...... more
; and at the same time, marketers have fallen in love with social technologies. So states author Josh Bernoff in his...... more
如今,每人閱讀時間平均只剩36秒, 讀者不再等你說完, 真誠、直接、簡潔才是文案新趨勢! 作者喬許・柏納夫(Josh Bernoff)超過三十年的商業寫作經驗, 他指出不管是公關新聞稿、雜誌專欄、社群文案、策略報告、分析等...... more