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別再拚命討好顧客：專心替顧客省麻煩，回購比例就能輕鬆提高94%!
取悅顧客是錯誤的策略! 華爾街日報冠軍暢銷書《挑戰式銷售》作者最新力作 Amazon 商業書分類榜 TOP 10、讀者5顆星好評 對顧客而言， 銀行簡便快速的手續，比糖果、茶水更實際； 航班準時起飛，... more |
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Ted Bundy and the Unsolved Murder Epidemic: The Dark Figure of Crime
This book revisits the life and crimes of Ted Bundy. It seeks to reconcile the contradictions and co... more |
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Strategic Leadership and Systems Thinking
This book is about a new strategic leader - one who, inspired by General Systems Theory (GST), envis... more |
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The Mysterious Commonplace: A Life in Science
Acclaimed biomedical scientist Charles DeLisi tells the story of the rewards and frustrations of a life in science. The...... more |
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The Mysterious Commonplace: A Life in Science
Acclaimed biomedical scientist Charles DeLisi tells the story of the rewards and frustrations of a life in science. The...... more |
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Digital Customer Service is the new standard for creating a 5-star customer experience As much as te... more |
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Strategic Leadership and Systems Thinking
This book is about a new strategic leader - one who, inspired by General Systems Theory (GST), envis... more |
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Routledge International Handbook of Psychopathy and Crime
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Grief Interrupted: A Holistic Guide to Reclaiming Your Joy
Grief Interrupted shows grieving parents the possibility of being happy again after the death of a c... more |
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I Will Find You Everywhere: A story of love, loss and learning to live again
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Wandering Spirits II
LAUGH by Elizabeth Delisi When Kirk Marsden falls overboard from his yacht, he thinks he’s dreaming when confronted by a...... more |
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Psychopathy as Unified Theory of Crime
Chapter 1: Why Psychopathy as Unified Theory of Crime? Chapter 2: Psychopathy, Its Etiology, and the... more |
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Wandering Spirits I
Delisi Desperate to talk to her young son, who died from a rare, incurable blood disease, Laura St. Clair uses a Ouija board...... more |
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Lost Causes: Blended Sentencing, Second Chances, and the Texas Youth Commission
What should be done with minors who kill, maim, defile, and destroy the lives of others? The state o... more |
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Lifequakes: The Journey Through Grief and Loss
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Conservative Criminology: A Call to Restore Balance to the Social Sciences
. Wright and DeLisi, both senior scholars, give a voice to a major political philosophy--a philosophy often demonized by...... more |
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Conservative Criminology: A Call to Restore Balance to the Social Sciences
. Wright and DeLisi, both senior scholars, give a voice to a major political philosophy--a philosophy often demonized by...... more |
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The Routledge International Handbook of Biosocial Criminology
Biosocial criminology is an interdisciplinary field that aims to explain crime and antisocial behavi... more |
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Data Mining for Systems Biology: Methods and Protocols
The post-genomic revolution is witnessing the generation of petabytes of data annually, with deep im... more |
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Genome Informatics 2007: Proceedings of the 7th Annual International Workshop on Bioinformatics and Systems Biology (IBSB 2007)
: - Boston (Charles DeLisi) -- Graduate Program in Bioinformatics, Boston University- Berlin (Herman-Georg Holzhütter) -- The...... more |
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Praying in the Cellar: A Guide to Facing Your Fears and Finding God
We all hurt in various ways-pain from childhood, unspoken fears, memories that remind us of loss-but Anthony Delisi, a...... more |
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Career Criminals In Society
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Routledge Handbook of Homicide Studies
The Routledge Handbook of Homicide Studies comprehensively examines the topic of homicide from a div... more |
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Routledge International Handbook of Psychopathy and Crime
For over two centuries, psychopathy has stood as perhaps the most formidable risk factor for antisoc... more |
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The Routledge International Handbook of Biosocial Criminology
Biosocial criminology is an interdisciplinary field that aims to explain crime and antisocial behavi... more |
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Data Mining for Systems Biology: Methods and Protocols
The post-genomic revolution is witnessing the generation of petabytes of data annually, with deep im... more |
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Delinquency in Society
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The Cambridge Handbook of Violent Behavior and Aggression
The Cambridge Handbook of Violent Behavior and Aggression presents the current state of knowledge re... more |
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The Cambridge Handbook of Violent Behavior and Aggression
The Cambridge Handbook of Violent Behavior and Aggression presents the current state of knowledge re... more |
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American Corrections: Theory, Research, Policy, and Practice
US Corrections from A to Z American Corrections continues to offer an engaging, scholarly, and stude... more |
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Violent Offenders: Theory, Research, Policy, and Practice
Violent Offenders: Theory, Research, Policy, and Practice is a compilation of original scholarship f... more |
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Delinquency in Society
Delinquency in Society continues to set the standard for the fundamentals of delinquency theories. T... more |
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Psychopathy as Unified Theory of Crime
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Parental Belief Systems: The Psychological Consequences for Children
Research on the topic of parent beliefs, or parent cognition, has increased tremendously since the o... more |
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100 Questions & Answers About Schizophrenia: Painful Minds
. DeLisi has updated her book with new facts, statistics, and helpful information that many patients and their families seek...... more |
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Manifesting Your Mastery
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Lost Causes: Blended Sentencing, Second Chances, and the Texas Youth Commission
What should be done with minors who kill, maim, defile, and destroy the lives of others? The state o... more |
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Biosocial Criminology: Critical Concepts in Criminology
Biosocial criminologists seek to explain crime (and related anti-social behaviour) by exploring both... more |
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
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Human Behavior: A Cell to Society Approach
A unique approach to human behavior that integrates and interprets the latest research from cell to ... more |
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Everyone knows that the best way to create customer loyalty is with service so good, so over the top... more |
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Navigate Companion Website for Delinquency in Society
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Criminological Theory: A Life-Course Approach
A Fully Updated Second Edition of a Groundbreaking Text The only textbook of its kind, Criminologica... more |
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Delinquency in Society
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American Corrections: Theory, Research, Policy, and Practice
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Violent Offenders: Theory, Research, Policy, and Practice
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Criminal Justice: Balancing Crime Control and Due Process
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Criminal Justice: Balancing Crime Control and Due Process
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Genome Informatics 2009: Proceedings of the 9th Annual International Workshop on Bioinformatics and Systems Biology (IBSB 2009)
This volume contains 17 peer-reviewed papers based on the presentations at the 9th Annual Internatio... more |
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Criminological Theory: A Life-Course Approach
In Order To Understand The Perpetuance Of Crime, Multiple Influences In Offenders’ Lives Must Be Con... more |
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Delinquency in Society: The Essentials
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100 Questions & Answers About Schizophrenia: Painful Minds
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Delinquency in Society
Delinquency In Society, Eighth Edition, Provides A Systematic Introduction To The Study Of Juvenile ... more |
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American Corrections: Theory, Research, Policy and Practice
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Enchanted Holidays
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Violent Offenders: Theory, Research, Public Policy, and Practice
Violent Offenders: Theory, Research, Public Policy And Practice Provides The Latest Information To H... more |
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Delinquency in Society: Youth Crime in the 21st Century
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Criminal Justice: Balancing Crime Control and Due Process
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Hazardous Materials Incidents: Surviving the Initial Response
First responders who arrive on scene of a hazardous materials incident may be assigned to an engine,... more |
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100 Questions & Answers About Schizophrenia: Painful Minds
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