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    Names Which the Lenni Lennape or Delaware Indians Gave to Rivers: streams and localities, within the states of Pennsylvania, New Jersey, Maryland, and

    Names Which the Lenni Lennape or Delaware Indians Gave to Rivers: streams and localities, within the states of Pennsylvania, New Jersey, Maryland, and

    • 優惠價: 908
    Protein Synthesis and Targeting in Yeast

    Protein Synthesis and Targeting in Yeast

    • 優惠價: 6599

    Due to fundamental similarities between the yeast Saccharomyces cerevisiae and multicellular organis... more

    Services Marketing: Concepts, Strategies, & Cases

    Services Marketing: Concepts, Strategies, & Cases

    • 優惠價: 17397

    "Reflecting the latest trends and issues, Services Marketing: Concepts, Strategies, & Cases 6e delivers comprehensive...... more

    Services Marketing: Concepts, Strategies, & Cases

    Services Marketing: Concepts, Strategies, & Cases

    • 優惠價: 5052
    Services Marketing: Concepts, Strategies, & Cases

    Services Marketing: Concepts, Strategies, & Cases

    • 優惠價: 4520
    Services Marketing: Concepts, Strategies, & Cases

    Services Marketing: Concepts, Strategies, & Cases

    • 優惠價: 8890
    Services Marketing: Concepts, Strategies, & Cases

    Services Marketing: Concepts, Strategies, & Cases

    • 優惠價: 14997

    : CONCEPTS, STRATEGIES, AND CASES, 5E. Using a reader-friendly, streamlined structure, this book explores services marketing not...... more

    Services Marketing: Concepts, Strategies, & Cases

    Services Marketing: Concepts, Strategies, & Cases

    • 優惠價: 14780
    Alpine Plants: Ecology for Gardners

    Alpine Plants: Ecology for Gardners

    • 優惠價: 1328
    Outlines & Highlights for Essentials of Services Marketing: Concepts, Strategies, and Cases: Concepts, Strategies, and Cases

    Outlines & Highlights for Essentials of Services Marketing: Concepts, Strategies, and Cases: Concepts, Strategies, and Cases

    • 優惠價: 1498

    Never HIGHLIGHT a Book Again Includes all testable terms, concepts, persons, places, and events. Cra... more

    Services Marketing: Concepts, Strategies, & Cases

    Services Marketing: Concepts, Strategies, & Cases

    • 優惠價: 8852
    Islands of Intensive Agriculture in Eastern Africa: Past & Present

    Islands of Intensive Agriculture in Eastern Africa: Past & Present

    • 優惠價: 1797

    ISLANDS OF INTENSIVE AGRICULTURE are areas of local cultivation surrounded by low-density livestock ... more

    Islands of Intensive Agriculture in Eastern Africa

    Islands of Intensive Agriculture in Eastern Africa

    • 優惠價: 4800

    ISLANDS OF INTENSIVE AGRICULTURE are areas of local cultivation surrounded by low-density livestock ... more

    Managing Services Marketing: Text and Readings

    Managing Services Marketing: Text and Readings

    • 優惠價: 7978
    Protein Synthesis and Targeting in Yeast

    Protein Synthesis and Targeting in Yeast

    • 優惠價: 10412
    A Thousand Years in East Africa

    A Thousand Years in East Africa

    • 優惠價: 570
    服務營銷精要:概念、戰略與案例(英文影印版)

    服務營銷精要:概念、戰略與案例(英文影印版)

    • 優惠價: 87 折, 329

    《服務營銷精要:概念、戰略與案例》(第3版)的主要目的是在將學生引入服務營銷領域的同時,讓學生熟悉特定的客戶服務問題。現在的商業世界不僅需要傳統的商業知識,而且對員工在提升客戶滿意度方面的能力、服務質... more

    服務營銷精要︰概念、策略和案例

    服務營銷精要︰概念、策略和案例

    • 優惠價: 87 折, 303

    本書從更寬的視野審視如何將服務營銷用作競爭武器。本書第1部分介紹了服務營銷的定義,並討論了區別于實體商品營銷的基本概念和策略。第2部分專門討論服務過程的管理問題。第3部分重點討論了顧客滿意和服務質量問... more

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