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A stunning new approach to how individuals can not only change their lives for the better in the wor... more
Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routi... more
Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadli... more
In this updated second edition (first edition titled Crucial Confrontations), you ll learn how to ho... more
From the New York Times bestselling authors of Crucial Conversations . . . Whether your goal is to c... more