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E-mail in an Instant: 60 Ways to Communicate With Style and Impact
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Public Speaking in an Instant: 60 Ways to Stand Up and Be Heard
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Time Management in an Instant: 60 Ways to Make the Most of Your Day
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Customer Service in an Instant: 60 Ways to Win Customers and Keep Them Coming Back
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Watercooler Wisdom: How Smart People Prosper in the Face of Conflict, Pressure, & Change
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