全書共十四章，分為三大部分。第一部分講述旅遊大眾及旅遊經銷商，並解釋優質服務的重要、配銷通路成員的連結功能，以及科技對所有產業參與者的影響。第二部分讓學生逐一熟悉每種旅遊服務供應商，從交通業者開始談起... more

《醫學臨床溝通技巧》是一本解析以患者為中心的有效溝通核心技能的重要指南。從本書初版問世以來二十年內，這些技能的教學方式經歷了日新月異的進步。而今日，醫師已充分認識到與接受醫療保健的人及其親近人士成功、... more

Guilty or innocent? You decide. Someone has been murdered. Who did it? The detectives are on the c... more

presents the fully restored, uncut version of Hansberry’s landmark work with an introduction by Robert Nemiroff. Lorraine...... more

The engaging writing style and hundreds of updated industry examples make Tourism: The Business of H... more

Also known as May Day, Beltane honours life and is a celebration of passion and putting your plans i... more

Olivia Lucy Anne has always despised the rich. She says they’re like knights prancing around in shin... more

romance by Lorraine Hall. Find her a husband, Or wed her himself? Ultrarich Spaniard Javier Alatorre’s life is exactly how he...... more

romance by Lorraine Hall. Find her a husband, Or wed her himself? Ultrarich Spaniard Javier Alatorre’s life is exactly how he...... more

Lorraine Heath s books are always magic. --Cathy Maxwell Heath steals your heart, then takes you on a journey that...... more

A thoroughly updated new edition of this successful and influential text, it helps students gain a c... more

Critical Appraisal Skills for Healthcare Students Are you struggling to make sense of complex resear... more

Created with love, embracing, and nurturing. The Littlest Sailor is about one little girl’s adventu... more

Created with love, embracing, and nurturing. The Littlest Sailor is about one little girl’s adventu... more

THE HUSBAND Michael is in an unhappy marriage with his wife, Maggie, who has become bitter with her ... more

Not all lessons can be learned in a classroom. I went back to school to make something of myself-it ... more

Secrets always have a way of exposing themselves when you least expect it. From that very first nigh... more

A one-night stand I can’t get out of my mind. Trey was only meant to be a distraction, someone I’d n... more

. I’m not letting go this time. Fighting for the Forbidden is the emotional final installment of Tracy Lorraine’s new...... more

. Losing the Forbidden is the emotional second installment of Tracy Lorraine’s new spinoff trilogy of her Falling series....... more

Rules were made to be broken and we were about to break all of them. My heart can’t deny what I feel... more

First rule of teaching... don’t fall for a student. Finally living the life of my dreams in a city I... more

Not all lessons can be learned in a classroom. I went back to school to make something of myself-it ... more

First rule of teaching... don’t fall for a student. Finally living the life of my dreams in a city I... more

Secrets always have a way of exposing themselves when you least expect it. From that very first nigh... more

A one-night stand I can’t get out of my mind. Trey was only meant to be a distraction, someone I’d n... more

. I’m not letting go this time. Fighting for the Forbidden is the emotional final installment of Tracy Lorraine’s new...... more

. Losing the Forbidden is the emotional second installment of Tracy Lorraine’s new spinoff trilogy of her Falling series....... more

Rules were made to be broken and we were about to break all of them. My heart can’t deny what I feel... more

Since Latin became the standard language for plant naming in the eighteenth century, it has been int... more

First rule of teaching... don’t fall for a student. I was finally starting over. New city. New job. ... more

A one-night stand I can’t get out of my mind. He was meant to be a distraction. Just one night, no s... more

Rules were made to be broken... I never should have looked twice at her, let alone touched. She was ... more

A one-night stand I can’t get out of my mind. He was meant to be a distraction. Just one night, no s... more

First rule of teaching... don’t fall for a student. I was finally starting over. New city. New job. ... more

Rules were made to be broken... I never should have looked twice at her, let alone touched. She was ... more

"American Leonora Garrison has come to England in desperate search of investors to keep her family b... more

People from this house go down to the sea at night, and drown. Tinna cannot remember the last words ... more

The development of the piano, together with changes in culture and society, led to the transformatio... more

Vegetarian cooking never tasted so good! 300 mouthwatering recipes that you’ll adore. Perfect for ve... more

toolkit is authored by an international project team from Canada and the UK led by Dr. Lorraine Godden, Senior Partner...... more

Hi, I’m Millie, come and walk with me in my favourite woods. I have a secret I’d like you to know. C... more

This book, ’Agronomic practices and production constraints among potato small-scale farmers in Mbala... more

Saverina Parisi is a means to an end--a fact Teo LaRosa forgets the moment they share a blazing kiss... more

. At 114, she was the last remaining member of her family. And at 116, she learned to read. From Rita Lorraine Hubbard and...... more

The book Reflexology for Schools shares the significance, effectiveness, and value that a qualified ... more

Meet Zoom Girl. Louise is an ordinary girl just like you, that is until she has an operation that mi... more

This book examines changes in the concept of literacy, including, specific characteristics of evalua... more

This book examines changes in the concept of literacy, including, specific characteristics of evalua... more

Can they forgive the past... For the sake of a child? Olivia Marshall will do anything to make her t... more

"Olivia Marshall will do anything to make her town’s bicentennial celebration a success--even work w... more

Informed by original ground-breaking research, this book "shifts the lens" of study, identifying how... more

Informed by original ground-breaking research, this book "shifts the lens" of study, identifying how... more

lives fighting fires or dedicate themselves to rebuilding life. Lorraine de Kleuver, both author and illustrator of the...... more

When Sadie Squirrel wakes up from a long slumber, she finds her beloved forests and fields replaced ... more

When Sadie Squirrel wakes up from a long slumber, she finds her beloved forests and fields replaced ... more

A mother’s love never dies.... It’s 1950. Pregnant and unmarried, Louisa is forced into servitude un... more