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The Journey of Sarah Levi-Bondi
What is the significance of one life? With simple but haunting allure, The Journey of Sarah Levi-Bon... more |
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The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
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Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
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The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
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Photography from the Turin Shroud to the Turing Machine
This book compares two conceptual models for theorizing about photography: the Turin Shroud and the ... more |
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Service Failure: The Real Reasons Employees Struggle With Customer Service and What You Can Do About It
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