博客來-作者-Cherrill P.

		Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience 中文書 , Robert C. Ford、Michael C. Sturman、Cherrill P. Heaton , 桂魯 , 出版日期: 2012-01-01 優惠價: 95 折, 1853 元 MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENC... more	放入購物車下次再買
		Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience 外文書 , Cherrill P. Ford Michael C./ Heaton Robert C./ Sturman , Delmar Pub , 出版日期: 2011-02-14 優惠價: 3760 元	可訂購時通知我
		餐旅服務業管理中文書 , Cherrill P. Heaton Robert C. Ford 楊芝澐、沈燕新 , 桂魯 , 出版日期: 2003-05-15 優惠價: 95 折, 646 元【餐旅服務業管理】(Managing the Guest Experience in Hospitality)一書是作者Robert C. Ford與Cherrill P. Heaton結合理論與實務所完成的一本專業書籍，探討觀光、旅館...... more
		Achieving Service Excellence 外文書 , Cherrill P. Fottler Myron D./ Ford Robert C./ Heaton , Foundation of the Amer College , 出版日期: 2002-08-01 優惠價: 9 折, 2599 元	可訂購時通知我

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