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Service Quality Management in Hospitality, Tourism, and Leisure
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of...... more |
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Service Quality Management in Hospitality, Tourism, and Leisure
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The Blackwell Companion to the Economics of Housing: The Housing Wealth of Nations
, including an editorial introduction and three section overviews Includes 39 world-class authors from a mix of educational and...... more |
