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Communicating Professionally
communication in general. Ross, together with new co-author Nilsen, has maintained and updated sections on Mastering individual...... more |
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
The revised 2nd edition of this practical how-to for all types of librarians will teach you to under... more |
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Conducting the Reference Interview: A How-to-do-it Manual for Librarians
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
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