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Continuously changing customer and market requirements as well as new developments in information te... more
Companies must confront an increasingly competitive environment with lean, flexible and market orien... more
This book explains major trends in business process automation and shows how new technologies and so... more
Today’s business environment is constantly changing: New customer require- ments or products, an evo... more
, Finance Director, Eskom Franz and Kirchmer go directly to the heart of the role of BPM in business by focusing on value as...... more
This management book presents value-driven business process management as a successful discipline to... more
Business process management is the basis for all initiatives like SCM, CRM, ERP, or business intelli... more