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The Medical Library Association Guide to Managing Health Care Libraries, 2nd Edition
Library Journal called the first edition of this book the new gold standard in its field. This exten... more |
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Using Benchmarking, Needs Assessments, Quality Improvement, Outcome Measurement, and Library Standards: A How-to-do-it Manual
Evaluation tools are an essential part of improving service and proving the library s value. This ea... more |
