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Mobile Opportunities and Applications for E-Service Innovations
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Innovative Mobile Platform Developments for Electronic Services Design and Delivery
In the ever-growing world of technology, it is becoming more important to understand the development... more |
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Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts
Central to the study of e-services is the ability to evaluate critical success factors, which includ... more |
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Cases on Managing E-Services
Providing concrete examples of successes and pitfalls of e-services management, this text offers a d... more |
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Services, Experiences and Innovation: Integrating and Extending Research
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