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When Digital Becomes Human: The Transformation of Customer Relationships
Belleghem explores and explains the new digital relationships. Packed with global examples from organizations that have...... more |
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When Digital Becomes Human: The Transformation of Customer Relationships
. Steven Van Belleghem explores and explains the new digital relationships and offers a strategic guide to combining a business...... more |
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The Conversation Company: Boost Your Business Through Culture, People and Social Media
In an age of readily available feedback on sites like Yelp and Facebook, consumer conversations, or ... more |
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Questing Home: a Safe Place for My Holy Grail: Personal Growth Through Travel
Come Questing To Discover: One person cannot make a marriage. What to expect in a battle for spousal... more |
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A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture
- This is not a book based on science, but a book based on 20 years of experience, gained at small a... more |
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The Offer You Can’’t Refuse: What If Customers Want More Than Excellent Service?
How can you stay relevant for your customers? The answer is a combination of the following three fac... more |
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Customers the Day After Tomorrow: How to attract customers in a world of Al, bots and automation
Phase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buy... more |
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The Conversation Manager: The Power of the Modern Consumer, the End of the Traditional Advertiser
The increasing popularity and importance of social media in the recent years has created a growing g... more |
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The Conversation Manager: The Power of the Modern Consumer - the End of the Traditional Advertiser
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The Conversation Manager
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The Conversation Manager
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