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Coming About: A Festschrift for John Shearman
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服務營銷精要:概念、戰略與案例(英文影印版)
《服務營銷精要:概念、戰略與案例》(第3版)的主要目的是在將學生引入服務營銷領域的同時,讓學生熟悉特定的客戶服務問題。現在的商業世界不僅需要傳統的商業知識,而且對員工在提升客戶滿意度方面的能力、服務質... more |
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Only Connect: Art and the Spectator in the Italian Renaissance
space. John Shearman’s concern is mostly with anterior relationships with the viewer--that is, relationships conceived and...... more |
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Only Connect: Art and the Spectator in the Italian Renaissance
space. John Shearman’s concern is mostly with anterior relationships with the viewer--that is, relationships conceived and...... more |
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Only Connect: Art and the Spectator in the Italian Renaissance
space. John Shearman’s concern is mostly with anterior relationships with the viewer--that is, relationships conceived and...... more |